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Can't get Fairy Lamps credited to account

Posted: 21 May 2018 20:03
by Eodren
I made a donation the other day for the server and was given the prompt to claim my reward of Fairy Lamps. I cleared space and everything but the won't appear in my inventory. Keeps saying "Sending request to server".

Re: Can't get Fairy Lamps credited to account

Posted: 22 May 2018 21:59
by poru
Is this using the /claim window?

Try using it in a fresh zone somewhere off the beaten path. Sometimes the hub zones start acting weird when they have been up for a long time.

Either way we'll sort it out, don't sweat it.

Sorry for the inconvenience.

Thank you for supporting our community!

Re: Can't get Fairy Lamps credited to account

Posted: 25 May 2018 14:37
by Eodren
Hey Poru,

Tried using it in several zones and I still can't get the lamps to appear in my inventory.

Re: Can't get Fairy Lamps credited to account

Posted: 26 May 2018 08:47
by poru
Everything looks good in the database. There are no obvious problems server-side.

Which client are you using?

If you are using RoF2 try having 3 totally empty slots (no bags, etc.). Two of the inventory bag slots are not implemented on the emulator yet.

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